FAQs

🟠 General

1. What services does Acoro Global offer?
We specialize in LED screen rentals and sales, audiovisual installations, sound systems, and event technical support worldwide.

2. Where are you located?

Europe HQ: Calle Bruselas 3, Nave 4, 28983 Parla, Madrid – Spain

USA Office: PMB 4019, 35 W 31st St, Store 1, New York, NY – USA

We operate globally.

3. What kind of clients do you work with?
We work with event organizers, retail brands, production companies, and venues that need cutting-edge audiovisual technology for permanent or temporary installations.

💡 LED Screens

4. Do you sell or rent LED walls?
Both! You can rent them for short events or purchase them for permanent use.

5. Can you handle the full installation?
Yes. Our technicians take care of transport, assembly, setup, and calibration.

6. Do you provide content playback systems?
Yes. We offer custom digital signage software and media players ready to control your content remotely.

🎧 Sound Systems

7. What kind of audio equipment do you offer?
We provide professional speakers, amplifiers, microphones, and full sound systems, both for indoor and outdoor events.

8. Can I rent audio equipment separately?
Absolutely. Sound packages can be rented independently or with LED walls.

🛠️ Support & Maintenance

9. Do you offer maintenance after installation?
Yes. We offer preventive and corrective maintenance plans, both on-demand and as part of long-term contracts.

10. What happens if something fails during an event?
Our support team is available for urgent interventions and onsite replacements if needed. We take reliability seriously.

📦 Logistics & Delivery

11. Do you deliver and install outside Spain/USA?
Yes, we organize international logistics and deployment — no matter where your event or project is.

12. How far in advance should I book equipment?
The sooner the better! For large events or custom setups, we recommend at least 2–3 weeks’ notice.

💬 Contact & Quotes

13. How do I request a quote?
You can fill out the contact form, email us at info@acorosystems.com, or call:
🇪🇸 +34 919 931 565 | 🇺🇸 +1 (646) 980-3196

14. Is the quote free?
Yes, all quotes are 100% free and with no obligation.

🧾 Billing & Contracts

15. Do you work with public institutions or require formal contracts?
Yes. We can issue detailed invoices, frame long-term service contracts, and comply with institutional procurement standards.